Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Faith Muyoyo

Faith Muyoyo

December 30, 2025

5  out of  5
rating by Faith Muyoyo
"I worked with Laura Winkler and she was very kind and efficient. 10/10 experience"
We responded:
"Thank you for your review, Faith! I'm happy to hear that Laura provided you with such a kind and efficient experience. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Eric Wong

Eric Wong

December 22, 2025

5  out of  5
rating by Eric Wong
"Had a call with Chris Taylor today who is a part of of Ricky's team. Chris was wonderful in our initial meeting and I highly recommend him to anyone looking for insurance! He gave me all options available with clarity, conciseness and professionalism. Chris explained what it was for, how it would affect my rates, where I can save money, etc. Really appreciate Chris for his help and conversation!"
We responded:
"Thank you for your feedback, Eric! I'm happy to hear that Chris provided you with such a clear and professional experience. It's great to know he was able to help you understand your options and find savings. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Becca Skotek

Becca Skotek

December 16, 2025

5  out of  5
rating by Becca Skotek
"I've been with Geico for nearly a decade. Both my auto insurance and renters insurance were set to renew this week, and I'm so happy I was put in touch with Chris Taylor at State Farm. What was at first simply just me checking into a quote turned into Chris walking me through coverage options promptly but thoroughly, and he made the experience seamless to where I barely had to do anything myself. It ended up that Chris was able to give me better coverage for both auto AND renters insurance, for a price that was cheaper than what I was paying for just my auto insurance alone with Geico! He also set up the cancellation calls for me, so again, much of this was taken care of. Great customer experience -- Chris answered all my questions easily and knowledgeably and I'm so pleased: 30 minutes out of my day was all it took to save a several hundred dollars a year!"
We responded:
"Thank you, Becca, for sharing your experience! I'm glad Chris was able to assist you with your insurance needs and provide a seamless transition. It's wonderful to know that you found better coverage and savings with us. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Profile photo of Thomas Thompson

Thomas Thompson

December 15, 2025

4  out of  5
rating by Thomas Thompson
"I really appreciate his attitude and professionalism."
We responded:
"Thank you, Thomas, for sharing your thoughts! I'm glad to hear you appreciated the attitude and professionalism. If there's anything more we can do to enhance your experience, please let us know. We're here to help!"
Profile photo of Kirby Mankovsky

Kirby Mankovsky

December 12, 2025

5  out of  5
rating by Kirby Mankovsky
"I’ve been a customer of State Farm for a very long time, but only moved to this office a few years ago. I’ve been very happy with the responsiveness of their team while shopping for my vehicle. Laura has been particularly helpful and made my dreaded car shopping less stressful!"
We responded:
"Thank you, Kirby! I'm glad to hear that you've been satisfied with our team's responsiveness. It's wonderful that Laura could make your car shopping experience less stressful. We're always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Gil Engelhardt

Gil Engelhardt

December 2, 2025

5  out of  5
rating by Gil Engelhardt
"Very few insurance outfits are as personal and professional as these guys. I worked with Mr. Chris Taylor to provide new policies on both home and auto and he provided policies that easily beat out those of AllState and Liberty Mutual. He also assisted in terminating the other policies by actually getting the other folks on the phone and walking through the process. Wow! Amazing service! Amazing people!"
We responded:
"Thank you, Gil! I'm happy to hear about your positive experience with Chris Taylor. It's wonderful to know he could assist you with your home and auto policies and make the process smooth. We're committed to providing exceptional service and are here for any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Elchin Seyfullayev

Elchin Seyfullayev

November 27, 2025

5  out of  5
rating by Elchin Seyfullayev
"Ricky was very helpful. Provided prompt services with good rates. Would highly recommend to anybody who wants reliable agent and quality services."
We responded:
"Thank you, Elchin! I'm happy to hear that Ricky provided you with prompt service and good rates. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out!"
Profile photo of Peter Trinh

Peter Trinh

November 26, 2025

5  out of  5
rating by Peter Trinh
"Loved working with Chris from Ricky’s team. The guy is stellar, as he is prompt, communicative, and knowledgeable. Any issues I had, he had an answer for. Highly recommend. Thanks, Chris!!"
We responded:
"Hi Peter, thank you for the kind words! We’re glad to hear Chris provided prompt, clear, and helpful support. We appreciate you taking the time to share your experience and your recommendation."
Profile photo of Lady San

Lady San

November 18, 2025

5  out of  5
rating by Lady San
"I had the pleasure of working with Chris Taylor to insure four of my vehicles, and I couldn’t be happier with the experience. He went above and beyond to make the process smooth, explained everything clearly, and found me amazing rates that fit my budget. It’s rare to find someone who combines professionalism with genuine care, but he truly did. I’m grateful for his patience, attention to detail, and commitment to helping me get the best coverage possible. Thank you again for your outstanding service — I’ll definitely be recommending you to friends and family!"
We responded:
"Thank you so much for your kind words and for choosing our State Farm office for your insurance needs! We're thrilled to hear that Chris provided you with exceptional service, from securing affordable rates on all four of your vehicles to making the entire process smooth and easy to understand. At our State Farm office, we pride ourselves on combining professionalism with genuine care to ensure every client feels confident and well-covered. Your recommendation means the world to us, and we look forward to continuing to serve you, your friends, and your family with the best insurance solutions tailored to your budget and needs. Thanks again for trusting us!"
Profile photo of Blerina Jaupaj

Blerina Jaupaj

November 3, 2025

5  out of  5
rating by Blerina Jaupaj
"Working with Chris was great, very patient and helpful! Made sure i understood everything I needed"
We responded:
"Thank you for your kind words! We're thrilled to hear that working with Chris was a great experience. His patience and helpfulness ensure every client fully understands their needs and the process ahead. Providing clear, supportive guidance is our top priority, and we're glad Chris delivered just that. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Emily Warr

Emily Warr

November 1, 2025

5  out of  5
rating by Emily Warr
"I had an excellent experience working with Laura while getting a vehicle insurance quote. She was professional, knowledgeable, and took the time to clearly explain every detail of my coverage options. Laura made the process quick, easy, and stress-free. I truly appreciate her friendly approach and commitment to finding the best value for my needs. I highly recommend Laura to anyone looking for a dependable and personable insurance agent!"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that Laura provided you with professional, knowledgeable, and friendly service while helping you find the best vehicle insurance coverage. At Maique Insurance and Financial Services, we pride ourselves on making the insurance quote process quick, easy, and stress-free for our clients. Laura’s commitment to clear communication and personalized solutions ensures every customer feels confident and valued. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
Profile photo of Myrna Gonzalez

Myrna Gonzalez

October 31, 2025

5  out of  5
rating by Myrna Gonzalez
"Laura Winkler was very helpful and knowledgeable. She was extremely professional. Highly recommended!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Laura Winkler provided you with helpful, knowledgeable, and professional service. At Ricky Maique State Farm, we pride ourselves on delivering exceptional customer experiences, and Laura exemplifies that commitment. We truly appreciate your recommendation and look forward to assisting you again in the future!"
Profile photo of Ryan Rush

Ryan Rush

October 31, 2025

5  out of  5
rating by Ryan Rush
"Couldn't ask for a more informative, low-pressure experience than I received from Chris Taylor and the Ricky Maique Team. They saved our family money without sacrificing the value of our protection."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team provided you with an informative, low-pressure experience. Our goal is always to save families money while ensuring they receive the best value and protection possible. We appreciate your trust and look forward to continuing to serve your family’s insurance needs!"
Profile photo of Sherri Maddox

Sherri Maddox

October 31, 2025

5  out of  5
rating by Sherri Maddox
"It was a pleasure working with Chris Taylor on our new auto insurance policy. He was able to look what we currently had and get us better coverage for less each month. He was also very patient with my questions and explained the details in a very relatable way."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Chris provided you with exceptional service by reviewing your current auto insurance policy and finding you better coverage at a lower monthly cost. At Maique Insurance and Financial Services, we pride ourselves on delivering personalized auto insurance solutions and clear, patient explanations to help our clients make informed decisions. If you ever have more questions or need assistance with your insurance needs, don’t hesitate to reach out. We appreciate your trust in us for your auto insurance!"
Profile photo of George Silva

George Silva

October 30, 2025

5  out of  5
rating by George Silva
"I had an excellent experience working with Laura Winkler at State Farm. She was extremely helpful, knowledgeable, and patient in answering all my questions. Laura made the whole process smooth and easy to understand, and she went above and beyond to make sure I got the best coverage for my needs. I truly appreciate her professionalism and outstanding customer service highly recommend her to anyone looking for a reliable insurance agent!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Laura provided you with exceptional service. Laura’s dedication to being helpful, knowledgeable, and patient truly reflects our commitment to making insurance easy to understand and ensuring you get the best coverage tailored to your needs. Your recommendation means a lot to us! If you ever need assistance with auto, home, life, or any other insurance needs, don’t hesitate to reach out to Laura and the Ricky Maique State Farm Agency. Thanks again for choosing us!"
Profile photo of Christine Nguyen

Christine Nguyen

October 30, 2025

5  out of  5
rating by Christine Nguyen
"Laura was super helpful, patient, and made getting car insurance quick and easy. I really appreciated how she explained everything clearly — highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Laura provided you with helpful, patient, and clear assistance, making your car insurance process quick and easy. At Ricky Maique State Farm, we strive to deliver exceptional customer service and clear communication to ensure you feel confident with your insurance choices. We truly appreciate your recommendation and look forward to helping you with all your future car insurance needs!"
Profile photo of Joy Lee

Joy Lee

October 24, 2025

5  out of  5
rating by Joy Lee
"I've been a State Farm client (in various locations) ever since I got my first Driver's License. I moved to Houston 20 years ago and got established with this agency. I've always been happy with their service whenever I needed help with anything. We had moved away for several years to a city where State Farm wasn't writing policies and had a very different experience with our insurance company there. When we moved back to Houston, and as soon as I found out that State Farm was issuing homeowners policies again in our area of town, I was very happy to switch back! Chris was super helpful in getting our new policies established and helping to cancel our previous agency. I'm definitely happy to be back in the State Farm universe!"
We responded:
"Thank you so much, Joy, for your wonderful review and loyal support of State Farm over the years! We’re thrilled to hear that after moving back to Houston, you chose to return to our agency for your homeowners insurance needs. At our State Farm office, we pride ourselves on providing exceptional customer service and personalized assistance—just like Chris did in helping you seamlessly establish your new policies and cancel your previous coverage. Your satisfaction means the world to us, and we’re honored to continue protecting what matters most to you. If anyone is searching for reliable homeowners or auto insurance in Texas, with a trusted State Farm agent dedicated to outstanding service, please don’t hesitate to contact us. Welcome back to the State Farm family!"
Profile photo of Fatima Umanzor

Fatima Umanzor

October 11, 2025

1  out of  5
rating by Fatima Umanzor
"Laura Winkler has horrible customer service overall they have messed up my policies home & auto with the payment history. She has a negative impact in the agents office.I would not recommend and that is the reason why my family member moved to another agent where she feels and make her feel valued.Laura was very disrespectful it didn’t matter how nice you treat her. Don’t get your insurance services here."
We responded:
"Good Morning Fatima, We’re sorry to hear about your experience and regret that neither my Customer Care Representative Laura, Account Manager Chris, nor myself the Agent were able to meet your expectations. Our goal has always been to provide clear and helpful assistance. We want to clarify that two out of your last three payments were declined by your financial institution. We understand that you have chosen to work with another agent, and while we respect your decision, we must inform you that your balance due will carry forward to your new State Farm agent’s office. We appreciate the opportunity to have served you and wish you and your family all the best. Sincerely, Ricky Maique, Agent State Farm Insurance"
Profile photo of Chris Anderson

Chris Anderson

September 30, 2025

5  out of  5
rating by Chris Anderson
"Great customer service!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Jo Nguyen

Jo Nguyen

September 22, 2025

5  out of  5
rating by Jo Nguyen
"Chris was very helpful, friendly, and able to answer all my questions and concerns. He walked me through every single step he was doing to make sure I understand my quote. Chris was very personable, making it feel like I just wasn't another number to their books/sales. I really appreciate Chris being thorough and upfront with my insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Amy

Amy

September 12, 2025

5  out of  5
rating by Amy
"Chris and Nicole were both extremely helpful with setting up the right plan for us that matched our needs and reasonably priced. Chris helped find us extra discounts and increased coverage. The service was quick and easy to set up. The mobile app is easy to access and navigate. Would highly recommend Ricky Maique State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of MARISELA VERA

MARISELA VERA

September 11, 2025

5  out of  5
rating by MARISELA VERA
"Laura, my representative, was incredibly helpful, patient, and knowledgeable. She walked me through all my options, answered every question with clarity, and made the entire process smooth and stress-free. I Highly recommend to work with Laura!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Yen le

Yen le

September 5, 2025

5  out of  5
rating by Yen le
"Hello everyone. I want recommend if you want the insurance you can come this company. Her name Nicole. She's very super nice and she can help you everything .what do you need. Thank you so very much"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Thomas Haley

Thomas Haley

September 2, 2025

5  out of  5
rating by Thomas Haley
"Perfect service extremely fast and responsive thank you Chris"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Ryan Labarbera

Ryan Labarbera

September 2, 2025

5  out of  5
rating by Ryan Labarbera
"Ricky and his team are fantastic. Very quick to respond even on the weekends. We recently got my wife a new car and it was covered on our policy the same day."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"