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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lady San

November 18, 2025

5  out of  5
rating by Lady San
"I had the pleasure of working with Chris Taylor to insure four of my vehicles, and I couldn’t be happier with the experience. He went above and beyond to make the process smooth, explained everything clearly, and found me amazing rates that fit my budget. It’s rare to find someone who combines professionalism with genuine care, but he truly did. I’m grateful for his patience, attention to detail, and commitment to helping me get the best coverage possible. Thank you again for your outstanding service — I’ll definitely be recommending you to friends and family!"
We responded:
"Thank you so much for your kind words and for choosing our State Farm office for your insurance needs! We're thrilled to hear that Chris provided you with exceptional service, from securing affordable rates on all four of your vehicles to making the entire process smooth and easy to understand. At our State Farm office, we pride ourselves on combining professionalism with genuine care to ensure every client feels confident and well-covered. Your recommendation means the world to us, and we look forward to continuing to serve you, your friends, and your family with the best insurance solutions tailored to your budget and needs. Thanks again for trusting us!"
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Blerina Jaupaj

November 3, 2025

5  out of  5
rating by Blerina Jaupaj
"Working with Chris was great, very patient and helpful! Made sure i understood everything I needed"
We responded:
"Thank you for your kind words! We're thrilled to hear that working with Chris was a great experience. His patience and helpfulness ensure every client fully understands their needs and the process ahead. Providing clear, supportive guidance is our top priority, and we're glad Chris delivered just that. If you have any more questions or need further assistance, feel free to reach out!"
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Emily Warr

November 1, 2025

5  out of  5
rating by Emily Warr
"I had an excellent experience working with Laura while getting a vehicle insurance quote. She was professional, knowledgeable, and took the time to clearly explain every detail of my coverage options. Laura made the process quick, easy, and stress-free. I truly appreciate her friendly approach and commitment to finding the best value for my needs. I highly recommend Laura to anyone looking for a dependable and personable insurance agent!"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that Laura provided you with professional, knowledgeable, and friendly service while helping you find the best vehicle insurance coverage. At Maique Insurance and Financial Services, we pride ourselves on making the insurance quote process quick, easy, and stress-free for our clients. Laura’s commitment to clear communication and personalized solutions ensures every customer feels confident and valued. We truly appreciate your recommendation and look forward to assisting you with all your insurance needs in the future!"
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Myrna Gonzalez

October 31, 2025

5  out of  5
rating by Myrna Gonzalez
"Laura Winkler was very helpful and knowledgeable. She was extremely professional. Highly recommended!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Laura Winkler provided you with helpful, knowledgeable, and professional service. At Ricky Maique State Farm, we pride ourselves on delivering exceptional customer experiences, and Laura exemplifies that commitment. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Ryan Rush

October 31, 2025

5  out of  5
rating by Ryan Rush
"Couldn't ask for a more informative, low-pressure experience than I received from Chris Taylor and the Ricky Maique Team. They saved our family money without sacrificing the value of our protection."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team provided you with an informative, low-pressure experience. Our goal is always to save families money while ensuring they receive the best value and protection possible. We appreciate your trust and look forward to continuing to serve your family’s insurance needs!"
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Sherri Maddox

October 31, 2025

5  out of  5
rating by Sherri Maddox
"It was a pleasure working with Chris Taylor on our new auto insurance policy. He was able to look what we currently had and get us better coverage for less each month. He was also very patient with my questions and explained the details in a very relatable way."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Chris provided you with exceptional service by reviewing your current auto insurance policy and finding you better coverage at a lower monthly cost. At Maique Insurance and Financial Services, we pride ourselves on delivering personalized auto insurance solutions and clear, patient explanations to help our clients make informed decisions. If you ever have more questions or need assistance with your insurance needs, don’t hesitate to reach out. We appreciate your trust in us for your auto insurance!"
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George Silva

October 30, 2025

5  out of  5
rating by George Silva
"I had an excellent experience working with Laura Winkler at State Farm. She was extremely helpful, knowledgeable, and patient in answering all my questions. Laura made the whole process smooth and easy to understand, and she went above and beyond to make sure I got the best coverage for my needs. I truly appreciate her professionalism and outstanding customer service highly recommend her to anyone looking for a reliable insurance agent!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Laura provided you with exceptional service. Laura’s dedication to being helpful, knowledgeable, and patient truly reflects our commitment to making insurance easy to understand and ensuring you get the best coverage tailored to your needs. Your recommendation means a lot to us! If you ever need assistance with auto, home, life, or any other insurance needs, don’t hesitate to reach out to Laura and the Ricky Maique State Farm Agency. Thanks again for choosing us!"
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Christine Nguyen

October 30, 2025

5  out of  5
rating by Christine Nguyen
"Laura was super helpful, patient, and made getting car insurance quick and easy. I really appreciated how she explained everything clearly — highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Laura provided you with helpful, patient, and clear assistance, making your car insurance process quick and easy. At Ricky Maique State Farm, we strive to deliver exceptional customer service and clear communication to ensure you feel confident with your insurance choices. We truly appreciate your recommendation and look forward to helping you with all your future car insurance needs!"
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Joy Lee

October 24, 2025

5  out of  5
rating by Joy Lee
"I've been a State Farm client (in various locations) ever since I got my first Driver's License. I moved to Houston 20 years ago and got established with this agency. I've always been happy with their service whenever I needed help with anything. We had moved away for several years to a city where State Farm wasn't writing policies and had a very different experience with our insurance company there. When we moved back to Houston, and as soon as I found out that State Farm was issuing homeowners policies again in our area of town, I was very happy to switch back! Chris was super helpful in getting our new policies established and helping to cancel our previous agency. I'm definitely happy to be back in the State Farm universe!"
We responded:
"Thank you so much, Joy, for your wonderful review and loyal support of State Farm over the years! We’re thrilled to hear that after moving back to Houston, you chose to return to our agency for your homeowners insurance needs. At our State Farm office, we pride ourselves on providing exceptional customer service and personalized assistance—just like Chris did in helping you seamlessly establish your new policies and cancel your previous coverage. Your satisfaction means the world to us, and we’re honored to continue protecting what matters most to you. If anyone is searching for reliable homeowners or auto insurance in Texas, with a trusted State Farm agent dedicated to outstanding service, please don’t hesitate to contact us. Welcome back to the State Farm family!"
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Fatima Umanzor

October 11, 2025

1  out of  5
rating by Fatima Umanzor
"Laura Winkler has horrible customer service overall they have messed up my policies home & auto with the payment history. She has a negative impact in the agents office.I would not recommend and that is the reason why my family member moved to another agent where she feels and make her feel valued.Laura was very disrespectful it didn’t matter how nice you treat her. Don’t get your insurance services here."
We responded:
"Good Morning Fatima, We’re sorry to hear about your experience and regret that neither my Customer Care Representative Laura, Account Manager Chris, nor myself the Agent were able to meet your expectations. Our goal has always been to provide clear and helpful assistance. We want to clarify that two out of your last three payments were declined by your financial institution. We understand that you have chosen to work with another agent, and while we respect your decision, we must inform you that your balance due will carry forward to your new State Farm agent’s office. We appreciate the opportunity to have served you and wish you and your family all the best. Sincerely, Ricky Maique, Agent State Farm Insurance"
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Chris Anderson

September 30, 2025

5  out of  5
rating by Chris Anderson
"Great customer service!!!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jo Nguyen

September 22, 2025

5  out of  5
rating by Jo Nguyen
"Chris was very helpful, friendly, and able to answer all my questions and concerns. He walked me through every single step he was doing to make sure I understand my quote. Chris was very personable, making it feel like I just wasn't another number to their books/sales. I really appreciate Chris being thorough and upfront with my insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amy

September 12, 2025

5  out of  5
rating by Amy
"Chris and Nicole were both extremely helpful with setting up the right plan for us that matched our needs and reasonably priced. Chris helped find us extra discounts and increased coverage. The service was quick and easy to set up. The mobile app is easy to access and navigate. Would highly recommend Ricky Maique State Farm!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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MARISELA VERA

September 11, 2025

5  out of  5
rating by MARISELA VERA
"Laura, my representative, was incredibly helpful, patient, and knowledgeable. She walked me through all my options, answered every question with clarity, and made the entire process smooth and stress-free. I Highly recommend to work with Laura!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Yen le

September 5, 2025

5  out of  5
rating by Yen le
"Hello everyone. I want recommend if you want the insurance you can come this company. Her name Nicole. She's very super nice and she can help you everything .what do you need. Thank you so very much"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Thomas Haley

September 2, 2025

5  out of  5
rating by Thomas Haley
"Perfect service extremely fast and responsive thank you Chris"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Ryan Labarbera

September 2, 2025

5  out of  5
rating by Ryan Labarbera
"Ricky and his team are fantastic. Very quick to respond even on the weekends. We recently got my wife a new car and it was covered on our policy the same day."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gira Rangani

August 29, 2025

5  out of  5
rating by Gira Rangani
"This office has professional staff who get back with me promptly. Nicole spent an hour reviewing my coverage. I understand my coverage better and I have peace of mind knowing that I have the coverage I need. I highly recommend Ricky Maique and his team for excellent customer service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Catherine Ariza

August 29, 2025

5  out of  5
rating by Catherine Ariza
"I had a great experience, Laura was easy to work with, very professional and responsive."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jennifer Ansardi

August 29, 2025

5  out of  5
rating by Jennifer Ansardi
"Laura is always so helpful and easy to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Charan

August 28, 2025

5  out of  5
rating by Charan
"Agents help a lot in explaining the terms and conditions, coverages, etc"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Michelle Gilcrease

August 27, 2025

5  out of  5
rating by Michelle Gilcrease
"I had a great experience working with Ricky’s office. Laura took the time to explain everything and made the process easy!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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sai kiran

August 21, 2025

5  out of  5
rating by sai kiran
"Ricky is the best , want the best quotes go to Ricky , he gets it done in no time with lots of benefits . Thank you Ricky."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julie Boettiger

July 31, 2025

5  out of  5
rating by Julie Boettiger
"Laura is wonderful and caring. She is easy to connect with and talk to."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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nicole joullian

July 31, 2025

5  out of  5
rating by nicole joullian
"Laura was AMAZING to work with!! She found me some great deals and her customer service is impeccable!! Highly highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"